TERMS & CONDITIONS

By ordering from The After School Cookie Club you are agreeing to the following terms:

Delivery

We use DPD next day delivery service to deliver our cookie cakes and bake at home kits. You will receive notifications from DPD on the day your order is shipped as well as the day of your delivery. Please note that although we use a next day service we cannot take liability for issues and delays occurring within the DPD system. Please make sure that somebody is available to take delivery of your order. If the delivery is unsuccessful DPD will attempt to deliver on the following day however we cannot take responsibility for such a delay.

Changes to you order

If you wish to change the date or any other detail of your order please contact us as soon as possible. We will be unable to make any chances with 48 hours of your delivery date.

Cancellations

Due to the freshness of our products we are unable to accept cancellations made within 48 hours of the delivery date. If you wish to cancel your order please email us at hello@theafterschoolcookieclub.com as soon as possible.

Refunds

Refunds or replacement orders will only be issued if you have received the incorrect or faulty items. If you believe your product to be incorrect or not as expected you must contact us at hello@theafterschoolcookieclub.com within 24 hours of receipt of your order. We will not accept liability for complaints made after this time.